Resource Center

Our success stems from this philosophy: Every contact with your prospects and customers is an opportunity to nurture the relationship and help your company grow.

Throughout the relationship, we are listening and adapting to the needs of our Clients.

TMP Direct Customer Service Reps receive over 100 hours of training each year. This means that their knowledge of your products and their customer service expertise continues to grow.

Our Customer Service Reps will think like you, act like you and be part of the culture of your company.

It’s a seamless process… we are an extension of your organization.

We celebrate great service. A generous incentive program is only one of the many ways we develop excellent CSRs.

TMP Direct’s many services help you unlock the full potential of every contact — whether it comes by phone, email, mobile or the web.

As your partner, we are always searching for the best sales and customer relationship opportunities with every contact.

2015 July

Archive for July, 2015

TMP Direct Attended Customer Solutions Expo in NYC

On August 17th – 19th 2015, TMP Directattended the Customer Solutions Expo at the Marriott Marquis in New York City. The Customer Solutions Expo combines SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This event offers a unique opportunity for industry professionals from across the tri-state area to converge upon a gamut of leading industry solutions from sales and marketing to CRM, customer service, speech recognition and more. The event also provides valuable insight from industry pioneers and subject matter experts as well as tech gurus. To learn more about all the events were attending this year, click here!

TMP Direct to Attend SOCAP Yankee Game

On Thursday, August 6, 2015, TMP Direct will be attending SOCAPs Annual Yankee Game networking event. The event brings together industry professional from across the Northeast to reconnect, share insights, and have fun! TMP Direct is an active member of SOCAP and has been attending for the last five years. SOCAP is a member-driven organization committed to promoting customer care and engagement as a competitive advantage in business. TMP Direct is active in SOCAP along with other industry associations including NECCF, ALFA, and ICSA. To learn more about this event and others we are attending, click here!