They're not good enough to handle your brand.

Our CSRs are professional customer care professionals who have embraced the importance of being an extension of your brand.  They're not just people with a temporary job answering calls.  They're people who answer 96% of calls in 20 seconds or less. They specialize in first-contact resolution.  They answer 95% of emails in 24 hours or less.  They get fulfillment out the door within 24 hours.

Plus, our comprehensive training and quality assurance efforts ensure that we'll handle calls as knowledgeably as you can.

But don't just take our word for it.  Look at the length of our relationships with our clients.  In short, when people choose TMP Direct, they stay with TMP Direct.