Outbound services

We handle a broad range of market research, and lead generation/ lead qualification projects, such as:

• Speaking with database contacts to update budget and purchase intent/timeframe, removing obsolete names, and more
• Nurturing leads to capture more complete data for dealers or your inhouse sales force (read a case study)
• Customer satisfaction surveys with call, web and/or email components
• Mystery shopping calls, in which we call your retailers or dealers and pose as a potential customer in order to assess their handling of your prospects or their compliance with, for example, franchise agreements.
• Contacting purchased names or trade show "fish bowl" names to add the data points that determine the quality of the lead
• "Did you buy" studies, in which people are asked questions such as, "Did you visit the dealer we referred you to?  Did you buy the product?  If you didn't buy, why not?"
• Following up on website "contact us" requests
• Setting appointments
• Increasing trade show or seminar attendance
• Making sales (read a case study)

TMP Direct also develops "nurturing programs" — a series of scheduled calls that (a) keep your data on each record up to date and (b) keep you top-of-mind when they're ready to purchase.