In-House Challenges

If you keep looking for a solution to your in-house challenges, it may help to get a fresh view. Contact us, we might be able to shed some light on your challenges.

The current business environment may have tipped the balance against you. To get back on track, contact us. We’ll be on your side.

You Can’t Provide 24 x 7 x 365 Service

Every call is important, not just those received during normal business hours. Every call is also a an opportunity to turn a prospect into a customer and keep a current customer happy and loyal. Therefore, 24 x 7 x 365 customer service is essential.

One answer is to outsource your night, weekend, holiday and overflow calls to TMP Direct. It can be easier (and cheaper) than you hiring, training and equipping additional in-house staff.

Every program is different, but we typically can have highly trained CSRs handling all or part of your calls within just 4-6 weeks at a cost that can average as little as $2500. Just contact us to get a better sense of what your costs and timing could be.