In-House Challenges

If you keep looking for a solution to your in-house challenges, it may help to get a fresh view. Contact us, we might be able to shed some light on your challenges.

The current business environment may have tipped the balance against you. To get back on track, contact us. We’ll be on your side.

Handling Large Call Volumes

Being a call center isn’t your core business, but it is ours.

That’s why TMP Direct has the flexible, shared, and seasonal staffing required to handle your call volume even when that volume fluctuates.

Our two call centers enable us to route calls between them as needed, ensuring that your calls are always handled with care and answered promptly. TMP Direct has invested more in state-of-the-art technologies, training & monitoring equipment, and disaster recovery of call data than many otherin-house call centers .

Every program is different, but we typically can have highly trained CSRs handling all or part of your calls within just 4 to 6 weeks at a cost that can average as little as $2500 a month. Just contact us to get a better sense of what your costs and timing could be.