Resource Center

Our success stems from this philosophy: Every contact with your prospects and customers is an opportunity to nurture the relationship and help your company grow.

Throughout the relationship, we are listening and adapting to the needs of our Clients.

TMP Direct Customer Service Reps receive over 100 hours of training each year. This means that their knowledge of your products and their customer service expertise continues to grow.

Our Customer Service Reps will think like you, act like you and be part of the culture of your company.

It’s a seamless process… we are an extension of your organization.

We celebrate great service. A generous incentive program is only one of the many ways we develop excellent CSRs.

TMP Direct’s many services help you unlock the full potential of every contact — whether it comes by phone, email, mobile or the web.

As your partner, we are always searching for the best sales and customer relationship opportunities with every contact.

Mary Ann Kerr, SVP TMP Direct to Attend 2015 SOCAP Symposium

Mary Ann Kerr, SVP TMP Direct to Attend 2015 SOCAP Symposium

Mary Ann Kerr, SVP TMP Direct, will be attending the 2015 SOCAP Symposium held at the Bellagio Hotel in Las Vegas, Nevada on April 13, 2015. ?Mary Ann is a current board member and past President of the New York Metro SOCAP Chapter. The 2015 Symposium will consist of?four workshop topic tracks?over two days, which is aligned with SOCAP?s new?Customer Engagement Framework. This new framework aims to provide professional training in key skill areas for the customer care function, offer practical insights as well as networking opportunities with brand leaders and subject matter experts. To learn more about the 2015 SOCAP Symposium or become a member visit

Posted April 10th, 2015 in News & Updates.