Our Company

Our success stems from this philosophy: Every contact with your prospects and customers is an opportunity to nurture the relationship and help your company grow.

Throughout the relationship, we are listening and adapting to the needs of our Clients.

TMP Direct Customer Service Reps receive over 100 hours of training each year. This means that their knowledge of your products and their customer service expertise continues to grow.

Our Customer Service Reps will think like you, act like you and be part of the culture of your company.

It’s a seamless process… we are an extension of your organization.

We celebrate great service. A generous incentive program is only one of the many ways we develop excellent CSRs.

TMP Direct’s many services help you unlock the full potential of every contact — whether it comes by phone, email, mobile or the web.

As your partner, we are always searching for the best sales and customer relationship opportunities with every contact.

Our Company

Our clients tell us we’re easy to work with. We listen to our clients and believe that being proactive makes business relationships better. We act as an extension of your company building relationships with your prospects and customers by providing a consistently positive experience.

Perhaps that’s why Clients who choose TMP Direct, stay with TMP Direct.

We have been in business for 26 years and are management owned. We are focused on helping our clients acquire and retain customers offering fully integrated solutions. Our corporate office is located in North Western New Jersey and houses our senior management, client services, contact center, IT, and fulfillment & warehousing teams. We have 150 contact center seats currently and have an integrated virtual team model offering significant benefits to our clients.

TMP Direct is a member of the DMA (Direct Marketing Association) and SOCAP (Society of Consumer Affairs Professionals) which gives us access to the industry-trend and best-practices information we put to work for you.

To learn more about TMP Direct, please explore our website, contact us or call 877-477-7845