Cold calling best practices -- a few tips

No one likes making cold calls ... it's hard work, it's filled with rejection, and it can be downright depressing!  But cold calling is critical to the success of virtually every business.  Understanding and implementing a few “best practices” can help make the process more productive ...  >> Read More

Traits of the best managed call centers

A respected industry organization's president has explored the characteristics that well managed call centers share.  In this article, TMP Direct's VP of Client Operations, Mary Ann Kerr, takes a look at how TMP Direct stacks up.  >> Read More

Integrating email and outbound telemarketing to improve lead generation

The story of one company that experienced a 50% increase in the number of "hot lead" outbound calls made by its sale reps after changing its email marketing program ... quite a feat in this down economy!   >> Read More

Survey

There are blogs about blogging, books about blogging, classes on blogging, blog consulting companies -- and even CBOs (Chief Blogging Officers)!   But how do you feel about blogs?  And how often does your company monitor blog content?  >> Take this easy no-obligation survey and look to the next TMP Direct eNewsletter for survey results!

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