Resource Center

Our success stems from this philosophy: Every contact with your prospects and customers is an opportunity to nurture the relationship and help your company grow.

Throughout the relationship, we are listening and adapting to the needs of our Clients.

TMP Direct Customer Service Reps receive over 100 hours of training each year. This means that their knowledge of your products and their customer service expertise continues to grow.

Our Customer Service Reps will think like you, act like you and be part of the culture of your company.

It’s a seamless process… we are an extension of your organization.

We celebrate great service. A generous incentive program is only one of the many ways we develop excellent CSRs.

TMP Direct’s many services help you unlock the full potential of every contact — whether it comes by phone, email, mobile or the web.

As your partner, we are always searching for the best sales and customer relationship opportunities with every contact.


Our current events schedule is listed below. To learn more about an event, please click on the link below.Upcoming and pastevents are both listed below.


Join Us

March 10, 2016
NY Metro SOCAP Chapter Event
The Convergence of Customer Service & Marketing: Collaborating to Create a World-Class Customer Experience
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April 10-13, 2016
SOCAP Symposium
Nashville, TN
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May 9-12, 2016
Argentum (Formerly ALFA) Annual Conference
Denver, CO
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Date: TBD – Summer 2016
NECCF Vendor Expo
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October 23-26, 2016
SOCAP Annual Conference
Orlando, FL
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Date: TBD – Fall 2016
Interactive Intelligence Annual Conference
Hard Rock Cafe, NY
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September 16-18, 2015
Wilke Global Client Education Roundup
Fort Worth, TX
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October 18-21, 2015
2015 SOCAP Annual Conference
Hollywood, FL
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August 17-19, 2015
Customer Solutions Expo 2015
New York, NY
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August 6, 2015
2015 SOCAP NY Yankees Game Networking Event
New York, NY
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June 12, 2015
2015 SOCAP NY Chapter Meeting
New York, NY
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June 9, 2015
2015 NECCF vendor Expo
Foxborough, MA
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