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Our success stems from this philosophy: Every contact with your prospects and customers is an opportunity to nurture the relationship and help your company grow.

Throughout the relationship, we are listening and adapting to the needs of our Clients.

TMP Direct Customer Service Reps receive over 100 hours of training each year. This means that their knowledge of your products and their customer service expertise continues to grow.

Our Customer Service Reps will think like you, act like you and be part of the culture of your company.

It’s a seamless process… we are an extension of your organization.

We celebrate great service. A generous incentive program is only one of the many ways we develop excellent CSRs.

TMP Direct’s many services help you unlock the full potential of every contact — whether it comes by phone, email, mobile or the web.

As your partner, we are always searching for the best sales and customer relationship opportunities with every contact.

Webinars

Throughout the years, TMP Direct has hosted various webinars focused on topics of importance to customer care, marketing, and sales professionals. If you would like to be added to our invite listing for future webinars, please click here.

 

For those events that have already occurred, please feel free to view the webinar recording.

March 21, 2013 – View this event

May 9, 2013 – View this event

September 19, 2013- View this event