Senior Living Sales & Customer Service Opportunity
Senior Living Sales & Customer Service Opportunity

TMP Direct is a leading provider of customer care services to national brand name companies. We have immediate openings in our Morris County, New Jersey call center to support the senior living marketplace.

As the population of the U.S. ages, the services needed to support the senior living market place will continue to grow and expand. We work with companies that own and operate a network of senior living communities throughout the U.S. specializing in independent living, assisted living and memory care assistance.

We are looking for empathetic listeners that want to help families during a stage in their life that requires care and support. In this role you will contact families that are thinking about senior living options for themselves or family members. You will consult with the families to understand their needs, assess the type of living assistance required, match them to a local community and schedule a tour to visit the community. If you like helping people, this is a great opportunity.
What we require from you is:

  • At least 1 year of outbound sales or customer service experience
  • Senior living background and experience
  • Telesales experience a plus
  • Excellent customer service skills?clear speaking voice
  • Ability to empathize with the customer, assess their needs and provide a solution
  • Accurate data entry and typing ability
  • Experience and comfort with Windows-based software and the Internet

A flexible schedule is needed since some evening and weekend availability may be necessary.

We offer a bonus program and an excellent benefit package which includes paid time off, medical/dental insurance, and a 401k plan.

TMP Direct is a leading customer care company headquartered in Mt. Olive, NJ. We have been providing national customer support services since 1986. The quality of our service is based on the quality of our people. We take great pride in our staff and the service they provide.

Please send resume to Deissy Medina: recruitment@tmpwdirect.com or fax: 973-448-6388

Web site: http://www.tmpwdirect.com/

TMP Direct is an Equal Opportunity Employer