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A square peg does not fit into a round hole. You can make it fit, but it won’t work. If your outsourcer is the square peg, contact us to see how we are a fit.

Every customer interaction can unlock new opportunities. If your current outsourcer does not have the key to unlock your customer potential, contact us, we have the key.

They’re Not Good Enough to Handle Your Brand.

Our Customer Service Representativesare professionals who have embraced the importance of being an extension of your brand. They’re not just people with a temporary job answering calls. They’re a team of professionals who answer 96% of calls in 20 seconds or less. They specialize in first-contact resolution, answer 95% of emails in 24 hours or less and get fulfillment out the door within 24 hours.

In addition, our comprehensive training and quality assurance efforts guarantee that we’ll handle calls as knowledgeably as you can.

But don’t just take our word for it. Look at the length of our relationships with our clients. In short, when people choose TMP Direct, they stay with TMP Direct.