Customer Service

1. Great Team

We understand the expediency that today’s customer requires. Our team is prepared to handle the myriad of questions or concerns that one can encounter with a product. Our Contact Center is able to provide all methods of support for your customers in providing product FAQs and making amends for customers with complaints. Our team is able to handle all situations, light and severe, to ensure your customers are receiving a white glove experience and continued loyalty.

2. Crisis Management

Bad news travels faster than good news. Whether your business is experiencing a recall, public relations issues, or any other event that may incur a high volume spike in traffic overnight, our team is ready to strategize and implement a solution to manage these challenges.

3. Customer Engagement Solutions

90% of businesses with 10 or more employees require a type of CRM tool. TMP can catalogue the entire customer journey on your behalf.